How to recover your password ?

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If you do not remember of your password anymore, click on the link "Forgotten password" upon connection to your seller's interface or checkout this link : https://seller.cdiscount.com/ForgottenPassword?language=en-GB.
  1. Fill in your seller ID. 
  1. A recover email link will be sent to you on the email provided upon registration. This email notification takes a few minutes to appear on your mail box. Wait until you have received the email and check your spam or unwanted mail folders if it takes time to arrive.
      3.  Click on the link and fill your password

Your password must contain eight characters including one special character and one number.
For example: @motdepasse12 / motdepasse1!2
 
 
A confirmation email changing your password will then be sent to all email addresses saved in your Seller Store.
Don't forget to communicate this new password to your integrator feeds manager and all of the members using the platform.
If you still have difficulties, you can still open a case to the seller support. 

Please note : if you enter 3 times in a row a wrong password, your account's access will freeze, you would need to click on "Forgotten password" and start over.